Home | About us | Contact Contact our team Call us In Spain: +34 900 999 199 In Portugal: +351 800 917 576 Write to us Fill out the form to contact us Follow us Icono De LinkedIn Icono De Instagram Icono De TikTok Travel without limits, we’ll take care of your questions We want you to travel every kilometer with complete peace of mind. If you have any issues with your charging or need assistance on the road, our team is here so nothing stops you. How can we help you? Choose the type of query you need help with* Technical incidents with charging equipment (e.g. charger blocked, screen off, etc.) Payment or invoice queries (e.g. POS/payment terminal issue, invoice download, etc.) What is the main reason? * Equipment status Charger out of service or blocked Screen off or not working Abnormal equipment noise Vandalism or visible damage Connectivity and physical elements Connector, cable or socket unavailable QR code missing, unreadable or incorrect Damaged instructions or signage Charging issues Error starting the charge Error ending the charge Reduced charging power Payment or authentication Payment terminal (POS) out of service Card (RFID or bank card) not recognized Other Other reason (please specify in the “Query description” field) Select a main reason. What is the main reason? * Issue when charging via payment terminal (POS) Help downloading the invoice We can only issue invoices for charging sessions paid directly at our physical payment terminals (POS). If you charged through a mobility app, please contact that company directly. Request a correction to the details on the issued invoice Other reason (please specify in the “Query description” field) Select a main reason. Contact information Full name* Email address* Phone number* Query description* I have read and accept the privacy policy Submit request >